AGB

Terms of Service

Last updated: February 2026

Welcome to Dreamova.
By accessing or using our website, products, or services, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your country or region, or that you have given consent for any minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Information Accuracy

We strive to ensure that all product descriptions, images, pricing, and availability information on our website are accurate. However, we do not guarantee that all content is error-free.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3. Orders & Payments

By placing an order, you agree that:

  • All billing and shipping information provided is accurate and complete

  • You are authorized to use the payment method submitted

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to suspected fraud or unauthorized transactions.

4. Shipping & Delivery

Shipping times provided on our website are estimates and may vary due to factors beyond our control. Dreamova is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

5. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding eligibility, timelines, and conditions.

Refunds, when approved, will be issued to the original payment method.

6. Health Disclaimer

Our products are designed to enhance comfort and sleep quality.
They are not intended to diagnose, treat, cure, or prevent any medical condition.

Always consult a qualified healthcare professional for medical advice.

7. Intellectual Property

All content on this website—including text, images, logos, graphics, and design—is the property of Dreamova and may not be copied, reproduced, or used without our written permission.

8. User Conduct

You agree not to:

  • Use the site for unlawful purposes

  • Interfere with the security or operation of the website

  • Submit false or misleading information

Any violation may result in termination of access to our services.

9. Limitation of Liability

Dreamova shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the fullest extent permitted by law.

10. Governing Law

These Terms of Service are governed by and construed in accordance with applicable international commercial laws, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon posting on this page.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Dreamova
RM.1801, EASEY COMM. BLDG.
253–261 Hennessy Road
Wan Chai, Hong Kong
email：support@mydreamova.com